A·I

AI Engine

An AI that actually knows your business.

Sentinel AI, lead scoring, deal intelligence, cross-data search. Ask anything, across everything.

See This in Action All Modules

How it connects

Sentinel AI knows your pipeline value, contacts, tickets, activities and revenue
Lead scores are written back to CRM contact records
Deal insights are saved on deal records and visible from deal detail
Sentinel AI can create contacts, move deal stages and log activities for you

What you can do in AI Engine.

Each area below describes the task it helps your team with and how it connects to the rest of Sentinel.

Sentinel AI

How it connects

Sentinel AI can act across every module — creating contacts in CRM, moving deal stages, logging activities, and fetching live revenue from Commerce. It's the single interface across all of Sentinel.

Features

Ask questions about your pipeline, contacts, tickets and revenue in plain English
Have Sentinel AI act for you: look up metrics, search the CRM, create contacts, move deals to a new stage and log activities
Multi-step requests are handled in one go
Every answer draws on your latest business data
Your conversations are saved, so you can pick up where you left off
Start a fresh conversation whenever you like

Lead Scoring

How it connects

Lead scores are written back to CRM Contact records and shown on Contact detail pages. High-scoring contacts can be enrolled in Automation sequences directly.

Features

Click Score leads and AI reviews your contacts
Every contact gets a score and a letter grade
See the signals behind each score, such as strong activity or a recent engagement
A short AI explanation of each score sits right in the table
Scores appear on the contact's record in the CRM