INT

Integration Framework

API keys, webhooks, imports — connect Sentinel to anything.

Gmail, Outlook, Slack, WhatsApp, Calendar, LinkedIn, GA4, Notion, Zoom, Calendly, and more. Send data out with webhooks and let other tools in through the API.

See This in Action All Modules

How it connects

Webhooks fire on Sentinel events, and each one is signed so your systems can verify it
CSV imports create CRM Contacts, Accounts, Deals, or Products in bulk
API keys with scoped access control what each connected tool can reach
Failed webhook deliveries are retried automatically

What you can do in Integration Framework.

Each area below describes the task it helps your team with and how it connects to the rest of Sentinel.

API Keys

How it connects

API keys authenticate calls from your other tools. Each key's access is limited to the areas you choose — a key with read access to CRM cannot write to Commerce.

Features

Create an API key with a name, the areas it can access and an optional expiry date
The full key is shown only once, when you create it, so you can copy it safely
See each key with its access areas and when it was last used
Revoke or delete a key whenever you need to
A reference panel explains each available access area

Webhooks

How it connects

Webhooks fire on Sentinel events — deal stage changes, invoice payments, ticket assignments and more — and send the details to your external systems.

Features

Add a webhook with a name, your endpoint URL and the events you want to send
Each webhook gets a signing secret, shown once, so your systems can verify what they receive
Turn a webhook on, off or delete it
A delivery log shows recent deliveries with their status and number of attempts
Failed deliveries are retried automatically

CSV Imports

How it connects

Imported Contacts, Accounts, Deals and Products land directly in their CRM and Commerce modules. Imports are logged in the Admin audit trail.

Features

Choose whether you are importing contacts, accounts, deals or products
Pick your CSV file, with a column guide for each type
Files with quoted fields are handled correctly
An import history shows each file with its status, progress, success rate and failed rows
Download a list of failed rows and the reason each one failed
Column headings are matched flexibly, so slightly different names still import