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DOC

Document Management

Templates, merge fields, e-signatures — paperwork automated.

Upload, template, generate with merge fields, send for signature. A signing page for external signers, with automatic completion once everyone has signed.

How it connects

  • Generated documents can use details from CRM Contacts, Accounts, Deals, Quotes, Invoices and Tickets
  • E-signature requests are emailed to signers
  • Signed documents complete automatically when all signers sign
  • Files can be attached to any CRM or Commerce record

What you can do in Document Management.

Each area below describes the task it helps your team with and how it connects to the rest of Sentinel.

01

Files

How it connects

Uploaded files can be linked to any CRM or Commerce record. PDFs generated from Templates are stored here and are available for e-signature requests.

Features

  • Upload files from your computer
  • See every file with its type, record, size, uploader and date, and open it in a new tab
  • Download or delete a file, with a confirmation before deleting
  • Breakdowns of your files by record type and by file type
  • Attach files to contacts, accounts, deals, quotes, invoices and tickets
02

Templates

How it connects

Generated documents are stored in Files and can be sent for e-signature. Templates can pull live details from any CRM or Commerce record.

Features

  • Create a template with a name, category, description and body
  • Insert merge fields, such as a contact name or an invoice total, in a click
  • Merge fields in your text are detected and previewed for you
  • Generate a document by choosing a template and a record — the merge fields fill in automatically
  • Pull in details from contacts, accounts, deals, quotes, invoices, tickets, your company and the date
  • Activate, deactivate, edit or delete any template
03

E-Signatures

How it connects

Signers are emailed their request. Once everyone has signed, the request is marked as signed automatically. Completed or declined requests can start Automation workflows.

Features

  • Send a document for signature with a message, an expiry date and as many signers as you need
  • Each signer gets a personal signing link that works without logging in
  • Copy a signer's link if you want to share it yourself
  • Follow progress for each request, signer by signer
  • Requests that are about to expire are highlighted
  • Cancel a request that is still pending
  • Signers are emailed when you send a request, and you are notified when it is complete
  • Signers preview the document, confirm who they are, then sign or decline

How Document Management connects to the rest of Sentinel

Because every capability shares the same data, Document Management works better when the rest of your team is in Sentinel too.

CRM Engine

Merge any contact or deal field into a template.

Commerce & Quoting

Invoice and quote PDFs generated the same way.

Automation Engine

Trigger document generation on any event.